Telefónica, one of the top telecom companies in Latin America, faced a challenge familiar to many: disconnected systems, spreadsheets, and manual tracking were slowing down its network deployment process.
To modernize operations and reduce errors, the company adopted Sytex.
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Without centralized systems, it's hard to keep up with fast-paced rollouts, ensure quality, or manage teams and vendors efficiently. Close to 20 teams participate on the end to end process of launching a new cellsite.
Collaboration between field operations and project teams is essential for successful projects.
That’s where Sytex comes in.
With Sytex, the team at Telefónica configured a full end-to-end process for cell site rollouts:
✅ Automated task assignments.
📝 Real time field documents, validated with AI.
📦 Materials tracking.
📄 Auto-generated reports.
📊 Provider dashboards.
🧩 One centralized source of truth.
In just a few weeks, everything was ready to be tested in a real deployment.
Different teams (operations, asset management, and quality control) ditched their traditional Excel files and started working from a shared source of truth, with live access to everything that was going on.
The operational changes came with measurable financial results:
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Results came quickly. Tasks that used to take hours were completed in minutes. Errors dropped. Visibility increased.
“We managed to quickly digitize the process. Now we have full visibility of each site.”
At the end of the first site, the teams shared their thoughts:
It speeds up execution, gives us control, and reduces workload.
It improves traceability, allows equipment tracking, and accelerates tasks.
It simplifies execution and control, reduce errors, and improves quality.
After seeing the initial results, the operator planned on:
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