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TMA kicked off a key transformation: leaving behind outdated platforms and fragmented workflows to modernize their entire operation end-to-end.
The goal:
👉 Centralize all operations in a single platform
👉 Digitize manual processes
👉 Gain real-time visibility and traceability
During the project, Fernando Pivano, process lead at TMA, summarized it this way:
“We chose Sytex for its agility, flexibility, and the potential it has to integrate everything into a single workflow. We were coming from obsolete tools with no support. Sytex helped us move forward.”
TMA is now using Sytex across the entire operational cycle: from installation, to maintenance, to delivering services to enterprise clients.
The O&M team is progressively adopting Sytex to bring more structure to their daily operation—from preventive and corrective tasks to occasional interventions.
The platform allows them to:
💡 Result: More order, better visibility, and tighter operational control from a single place.
TMA decommissioned one of its oldest systems to migrate all ITO activities into Sytex.
From audits and infrastructure to swaps, structural reinforcements, and civil works—everything now flows through a unified process with complete visibility of what happens on-site.
Fernando puts it simply:
“Sytex is versatile, flexible, and aligned with what we have planned for the future.”
This workflow naturally connects with the Maintenance stage: ITO ensures each site is ready before moving into operational mode.
In the enterprise segment, Sytex connects all the areas involved in delivering services to businesses and cooperatives:
End-to-end, the operation gained structure, visibility, and clearer timelines.
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O&M, ITO, and B2B now work together inside a single workspace, with workflows that reinforce each other to ensure a simpler and more predictable operation:
