Brisanet is one of the largest internet providers in Brazil, connecting millions of people across multiple regions. For many years, its focus was on residential fiber optic services (ISP), consolidating itself as a market leader.
However, the company’s innovative spirit drove it to take a bold step forward: becoming a mobile network operator. This strategic shift came after winning a tender to deliver 5G services, opening a completely new and challenging chapter.
Leading the rollout of a 5G network involves far more than just technology. For Brisanet, it meant managing a complex project with multiple stages:
Each stage required rigorous planning, precise coordination, and complete visibility over progress to ensure the service was delivered on time and at the quality the market demands.
Faced with this challenge, Brisanet identified the need for a robust platform to manage all these processes in an integrated and agile way. That’s where Sytex came in.
With Sytex, the company achieved significant milestones:
✅ Centralized information
All documents, data, and project statuses are stored in one place, accessible to all teams involved.
✅ Organized field activities
Teams now work with detailed forms that act as step-by-step guides for each site, eliminating doubts and ensuring accuracy.
✅ Full traceability
Every action is documented with photos, videos, location, date, and time, allowing precise tracking of what was done, when, and how.
✅ Improved internal communication
Communication between field crews and internal teams has greatly improved, reducing errors and rework.
✅ Faster process deployment
Brisanet can now design, implement, and operate new workflows in just days or weeks—something that was unthinkable with traditional systems.
After seeing the positive impact of Sytex on its operations, Brisanet decided to extend the platform’s use to other processes and business models. This reinforces its sustainable growth strategy and ensures that, whether in ISP services or mobile network deployment, the company remains a benchmark for innovation, efficiency, and quality.
Sytex has become a key partner in Brisanet’s evolution, supporting every step of its expansion and contributing to faster, safer, and more efficient networks.
